FAQ

How do I make a booking?

You have two options you can give us a call on 0405 341 341  or complete the contact form and we will give you a call.

Do I need to pay a holding Deposit?

Yes a non refundable holding deposit of $200 is required to reserve the date & time you have selected. Deposit is not refundable for change of mind. Otherwise the booking is it not guaranteed.

How Do I pay a holding Deposit?

Please call us on 0405 341 341 to confirm your booking with Visa, Master Card or Debit Card. We accept AMEX (3% surcharge applies).

What is the cancellation fee?

If you cancel a confirmed booking less than 48 hours prior to your pickup booking scheduled time, a cancellation fee equal to 100% of the total booking price applies.If you cancelled a confirmed booking with more than 48 hours prior to your pickup booking scheduled time, a cancellation fee equal to holding deposit applies.

How many passengers does your hens bus cater for?

We have a number of party buses which range in sizes. Our buses cater for groups up to 14, 21, 24, 32 and 50 passengers.

Do you cater for mixed groups?

Yes. Although our name is Hens Bus Sydney and we market to the ladies, we also provide services to mixed groups as well as corporate through our sister company. Simply give us a call on 0405 341 341 or fill out our enquiry form and our sister company will be able to help.

Is your party bus air-conditioned?

All our busses are equipped with air conditioning, tinted windows, LED party lights, lasers and an explosive sound system so you and your friends can enjoy a fun and comfortable ride no matter where your destination is.

Can we hire buses without a driver and drive ourselves?

No. Our buses are not available for hire or to be driven by you or your friends. We only provide shuttle services and will therefore chauffeur you & your friends to your destinations. We want to make sure you get to your destination safely and that our buses do too!

Can we play our own music on our journey?

Our party buses are designed with you in mind. We know you and your friends like to party so we have ensured all our buses are equipped with CD, MP3 and iPhone AUX Cable so you can play your favourite music.

What other entertainment do you have on board the party bus?

Our party shuttle buses are designed specifically for you party lovers.
All our buses have LED party disco flashing lights inside and outside, lasers, an explosive 1000 watts sound system with subwoofer so you can party even more. The outside lights makes spotting our bus on the return trip easy peasy.

Do You Charge extra for late pick up?

Unlike other party bus hire companies, we do not charge extra for late pick up eg 3 am.

If I have a special requirement can that be catered for?

Yes, just give our friendly staff a call and we will see what we can do.

What locations do you provide services to?

Anywhere within 50km of Sydney metro. If you need a shuttle bus service outside of Sydney metro. Wollongong, Central Coast, Gosford, Illawarra etc give us a call and we will see if you can help you out.

What happens if we make a mess or damaged the bus?

You will be charged for cleaning or repairs.

Can we hire a pink bus?

If you’re booking the 32 or 50 seater party bus, you’ll get the pink bus. If booking the 24 seater party bus and you want the pink bus, you may request it when making a booking and we will try to accommodate your request however this is not guarantee.